Terms of Service
Last updated: 6/19/2026
1. Acceptance of Terms
By accessing and using the services provided by Koopper Music Production, you accept and agree to be bound by the terms and provision of this agreement.
2. Services Description
Koopper Music Production provides professional music production, mixing, and mastering services including:
- Audio mastering services
- Mixing and mastering packages
- Full music production from concept to completion
- Audio consultation and technical support
3. Project Process and Timeline
Project Initiation: All projects begin with a consultation to understand your requirements and establish project scope.
File Delivery: Clients must provide high-quality source materials in agreed formats. We recommend 24-bit/48kHz or higher resolution files.
Revisions: Each service package includes a specified number of revisions. Additional revisions may incur extra charges.
Delivery: Final deliverables will be provided in professional formats as agreed upon in the project scope.
4. Payment Terms
- Payment is required before project commencement unless otherwise agreed
- Prices are as listed on our website and may be subject to change
- Refunds are considered on a case-by-case basis
- Late payments may result in project delays or suspension
5. Intellectual Property Rights
Client Rights: You retain all rights to your original compositions and recordings.
Production Rights: Koopper Music Production retains the right to use completed projects for promotional purposes unless otherwise agreed.
Credit: Koopper Music Production requests appropriate credit on released materials.
6. Quality Guarantee
We are committed to delivering professional-quality results. If you are not satisfied with the final deliverable, we will work with you to address concerns within the agreed revision policy.
7. Confidentiality
We maintain strict confidentiality regarding all client projects and will not share your music or project details without explicit permission.
8. Limitation of Liability
Koopper Music Production's liability is limited to the amount paid for services. We are not responsible for any indirect, incidental, or consequential damages.
9. Force Majeure
We are not liable for delays or failures in performance resulting from circumstances beyond our reasonable control, including but not limited to natural disasters, technical failures, or other unforeseeable events.
10. Cancellation Policy
Client Cancellation: Projects may be cancelled with 48 hours notice. Refunds depend on project progress and will be calculated fairly.
Service Provider Cancellation: In rare cases where we cannot complete a project, full refunds will be provided for undelivered services.
11. Communication
All project communication should be conducted through agreed channels (email, WhatsApp, or phone). Response times may vary but we strive for prompt communication during business hours.
12. Modifications to Terms
These terms may be updated from time to time. Clients will be notified of significant changes, and continued use of services constitutes acceptance of updated terms.
13. Governing Law
These terms are governed by the laws of Portugal. Any disputes will be resolved through appropriate legal channels in Portugal.
14. Contact Information
For questions about these Terms of Service, please contact:
- Email: [email protected]
- Phone: +351 933 355 095
- Address: Rua de Chão de Zil, 141 1andar 4990-740 Viana do Castelo
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.